Privacy Policy
Last updated: February 25, 2026
PixelTowers ("we", "us", or "our") operates the Plonk platform and the plonk.tools website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information you provide
- Contact information — name and email address when you join our waitlist or contact us.
- Account data — credentials and profile details if you create an account.
- Communications — messages you send us via email or support channels.
Information collected automatically
- Usage data — pages visited, features used, timestamps, and referral sources.
- Device data — browser type, operating system, IP address, and device identifiers.
- Analytics — we use PostHog to collect anonymized usage analytics. PostHog processes data in the EU.
2. How We Use Your Information
- To provide, operate, and maintain our services.
- To communicate with you — respond to inquiries, send updates, and provide early access information.
- To improve our website and services through analytics and feedback.
- To detect and prevent fraud or abuse.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers — hosting (Cloudflare), analytics (PostHog), and email services that help us operate.
- Legal requirements — when required by law, regulation, or legal process.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time.
To exercise these rights, contact us at hello@plonk.tools.
6. Cookies and Tracking
We use essential cookies to maintain site functionality and analytics cookies (via PostHog) to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly.
7. Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
hello@plonk.tools